Privacy Policy Top Electricians Pty Ltd
Top Electricians Pty Ltd
ABN: 29 140 426 339
Last Updated: November 15, 2025
Your Privacy Matters to Us
At Top Electricians Sydney, we treat your personal information with the same care and respect we bring to every electrical job. This Privacy Policy explains what information we collect, why we need it, and how we keep it safe.
If you have any questions or concerns, you’re always welcome to reach out to us directly.
What Information We Collect
To provide fast, reliable electrical services across Sydney, we need some basic details from you:
- Your full name
- Email address
- Phone number
- Address or service location
- Any other information you share with us through contact forms, emails, or phone calls
We only collect what’s needed to help you with your electrical needs—nothing more.
Why We Need Your Information
We use your details to:
- Respond to your enquiries quickly
- Book and confirm your electrical service appointments
- Send you quotes and invoices
- Process payments securely
- Follow up on completed jobs and make sure you’re happy
- Keep records for warranty and safety purposes
- Send important updates about your service or our business
Your information helps us give you the best possible experience from first contact to job completion.
How We Keep Your Information Safe
We take security seriously. Your personal details are stored securely and protected from unauthorized access. Only our team members who need the information to help you will have access to it.
We use secure payment systems trusted across Sydney for all transactions, and we never store your full payment card details on our systems.
Who We Share Information With
We respect your privacy. We will never sell, rent, or trade your personal information to anyone.
We only share your details when:
- You’ve asked us to (like coordinating with building managers or strata committees)
- We need to work with trusted suppliers or contractors to complete your job
- Required by law or legal authorities
- Necessary to protect the safety of our team, customers, or property
Any third parties we work with are carefully chosen and required to protect your information just as we do.
External Websites and Links
Our website may link to suppliers, industry bodies, or certification organizations. Once you leave our site, we can’t control what happens to your information on those external websites.
We encourage you to read their privacy policies before sharing any personal details.
Your Rights and Choices
You’re in control of your information. You can:
- Ask to see what personal information we hold about you
- Request corrections or updates to your details
- Ask us to delete your information (unless we’re legally required to keep it)
- Opt out of marketing emails at any time
Just contact us, and we’ll take care of it straight away.
Marketing and Communication
From time to time, we may send you helpful tips, special offers, or important service updates. You can unsubscribe anytime by:
- Clicking the unsubscribe link in any email
- Replying to our email with “unsubscribe”
- Calling or emailing us directly
Even if you opt out of marketing, we’ll still send you important information about services you’ve booked with us.
Updates to This Policy
We may update this Privacy Policy occasionally to stay current with the law or improve how we handle your information. The latest version will always be here on our website with the updated date at the top.
Contact Us About Privacy
If you have questions, concerns, or requests about your personal information, we’re here to help:
Top Electricians Pty Ltd
📍 12 Ormonde Parade, Hurstville NSW 2220
📞 0431 460 141
📧 info@topelectricianssydney.com.au
🌐 https://topelectricianssydney.com.au/
We’ll respond to your inquiry as quickly as possible—usually within 1-2 business days.
Your trust means everything to us. Thank you for choosing Top Electricians Sydney.